Privacy Policy & Terms of Use

We store the email address and display name you provide at signup so we can email you about your account and address you by name (so you know it isn't spam or a phishing email). We also store the audio, images, lyrics, and project metadata you upload, so the app can show them back to you. We also store share settings and comments, collaborators and credits, product feedback, account activity, estimated media usage, subscription identifiers and status, and the policy versions you accepted. Public share pages may receive names, optional email addresses, and comments from recipients.

We use this information to authenticate accounts, provide and secure the product, store and deliver projects and media, operate private share links, enforce plan limits, process subscriptions, send transactional account messages, respond to support and feedback, prevent abuse, and understand aggregate product usage.

We use a small set of service providers that process data for the purposes described above: Supabase for database, authentication, and file storage; Vercel for application hosting and privacy-focused web analytics; Stripe for billing and payment processing; and Resend for transactional email. Their own terms and subprocessors may apply.

Review the current provider information at Supabase, Vercel, Stripe, and Resend.

We use essential cookies for account sessions and password-protected share access. These cookies are necessary for requested features. We also use Vercel Web Analytics for aggregate page-traffic measurement. Vercel Web Analytics does not use cookies and is not used by us to build advertising profiles. Browser local storage is used for interface preferences such as theme and player order.

Cancelling a paid subscription moves your account to the free plan; your data stays in place, though content over the free plan's limits may become read-only until you upgrade or remove it. If you close your account entirely, your stored account data, project data, audio, images, and related uploads are scheduled for permanent deletion from our active system after 30 days. Once deleted, the data cannot be recovered through the app. Residual encrypted backups and provider logs may persist for limited periods under provider retention schedules before they are overwritten or deleted.

Active-account data is retained while the account is open and as needed to provide the service. Share comments and account activity remain with the related account or project until deletion. Billing and transaction records may be retained longer where required for tax, accounting, fraud prevention, dispute handling, or other legal obligations. Rate-limit records are short-lived and automatically removed after their operational window.

Paid plans are billed by subscription. Your card details are never seen or stored by us — payments are handled directly by our payment processor, Stripe, Inc.

A modest subscription covers the cost of running the site and lets us keep the resources we need to operate it lean — we don't need millions of dormant accounts. A meaningful share of every payment goes to our payment processor. By chipping in up front, you ensure that you are not the product, and we don't need to fund the site by selling your data — which we will never do.

You only have access to your own account and projects. You cannot see other users' projects, and they cannot see yours. No one hears the audio you upload but you and the collaborators you choose to share with.

You can update account information and export project metadata in the app. You can close your account from Account settings. For access, correction, deletion, or privacy questions that cannot be completed in the app, contact us using the address below. We may need to verify your identity before completing a request.

You are responsible for the audio and content you upload. You warrant that you own or have the right to use anything you upload, and that you will not use the service to store unlawful content.

You should retain your own copies of all audio, images, lyrics, documents, and other media you upload. Producer's Work stores uploaded media only to operate the site and is not a backup, archival, or disaster recovery service.

You may download a CSV of your project metadata from your account at any time as a courtesy export. This metadata export does not include uploaded audio, images, or other media files.

If you need a backup or transfer of uploaded media, contact us and request a quote. Whether we can provide that service depends on the number of projects, the volume of files, the requested format, and team availability. We do not guarantee that media backup or transfer services will be available.

Producer's Work is a small, early-stage startup. The product, pricing, storage allowances, upload limits, feature set, and support model may change quickly while we find the right balance between price and service. That can include prices increasing, file size limits decreasing, storage quotas changing, or features being added, removed, or reworked.

We may also update these terms from time to time with reasonable notice. Material changes will be communicated by email to the address on your account.

The app records the date and version of the Privacy Policy and Terms of Use accepted for each account. When a material policy update requires renewed consent, you must review and accept the current versions before continuing to the authenticated app. Current versions: Terms 2026-09-26; Privacy 2026-09-26.

We may suspend or terminate accounts that violate these terms. Termination for cause does not entitle you to a refund.

Producer includes up to 300 projects, 10 GB of stored media, 25 GB of estimated monthly bandwidth, and 3 audio versions per project. Producer Pro includes up to 1,000 projects, 50 GB of stored media, 100 GB of estimated monthly bandwidth, and 5 audio versions per project.

If your account reaches its storage limit, new audio and artwork uploads may be blocked until you free space or upgrade. You can delete old projects, audio versions, or media files to free up space.

Monthly bandwidth is an estimate based on tracked audio plays and downloads in the app and on share links. If your account exceeds its monthly bandwidth limit, audio playback may be paused until the 1st of the next month or until your plan is upgraded.

New accounts receive a 30-day free trial of Producer's Work. No payment method is required to start. If you add a card during the trial, the selected plan begins automatically when the trial ends and your card is charged the listed price. If you don't, your account moves to the free plan and you are never charged.

The monthly plan renews each month at the listed price. You may cancel at any time from your billing portal; cancellation takes effect at the end of the current paid month and you retain access until then. Partial-month refunds are not provided.

You can close your account at any time. Go to Account → Download data → Close account. This cancels your subscription right away and there will be no future charges. Per the policies above, there are no refunds for any subscription if you cancel early.

Thirty days after account closure, an automated maintenance job permanently deletes the account and its uploaded media from the active system. The process retries failures so an individual account may take longer if a provider is temporarily unavailable. Cancelling a subscription alone does not close the account or start this deletion window.